How can I update theme and save my setting?
If i do fresh install of New Theme – settings not saved.
Hi,
You must consider that there were a lot of changes made to the theme with each update. It is recommended to make a backup to the database, and then install the new theme version by FTP as mentioned in this guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Take note of the steps described in the guide. Also remember to update the included plugins along with the theme, from the theme package.
Thanks
Update by FTP works normally, but settings of theme not loading (for example content inside Ads Block in header).
Hi,
Check the theme system status section and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This will ensure the proper functionality of the theme and plugins. It could also be a solution if the theme panel is not saving properly.
Try making these changes, or ask the hosting to make them for you if needed. Then try again to make the settings you want.
Thanks
Nothing was help( Do you have a list of older versions of theme to download? May be it’s help me migrate to new?
Hi,
Everything should work properly with any version of the theme.
Please try as a test to deactivate all other plugins except the ones included in the theme package, and clear any caching installed.
Check any custom code you might be using in the theme panel, or in the theme files. Switch to the main theme if you use a child theme, as this might be outdated and needs adjustments.
Maybe you can provide some examples of what exactly is not working so we can understand better and try to help you.
Thanks
