hugh problems after updating

Posted in: Newspaper
Post count: 61

Hi there, I need some help. After updating to 12 my homepage was completely a mess and went back to 9,8. Not a great solution because my homepage was again gone. Blogs are ok but I don’t know what to do now?
http://www.stressplein.nl

Post count: 9544

usually best to update via ftp

Post count: 35449

Hello,
Before the update make sure you have a full backup, after the theme is updated please make sure that also the theme plugins are all updated. Make sure that the tagDiv Standard pack plugin will also be installed (this can be installed from Newspaper > plugins), when everything is updated, make sure that you clean all cache, object cache and purge CDN.
Thank you!

Post count: 61

Hello Calin, Cannot find this plugin, tagDiv Standard pack plugin. All others are ok. My homepage is a mess and the other pages are ok, for so far i know.

I think it has something to do with a template error or so,

Post count: 35449

Hi,
The plugin can be installed and activate from Newspaper > plugins – https://i.imgur.com/icpurCE.png
Thank you!

Post count: 61

Hello Calin, just updated everything to 12 and installes the plugin. Still everything is a mess, it seems that the templates are not used as in the old version

Post count: 35449

Hi,

Could you please clear all cache and disable it afterward? And recheck the website, or disable the options for css, js and make sure all cache is cleared.
I’ve checked the website, and some elements are not displaying correctly due to cached CSS and JS files from the theme.

Thank you!

Post count: 61

Hi I just cleared all cache and disabled litespeed cache plugin, it’s still the same

Post count: 35449

Please make a full backup and contact us via email at contact@tagdiv.com and provide temporary wp-admin and cPanel access. Include the link to this topic to identify you faster.

Viewing 9 posts - 1 through 9 (of 9 total)
You must be logged in to reply to this topic.