Hyperlink is not working

Posted in: Newspaper
Post count: 3

Hi,

I am running into an issue where hyperlinks are not working. When I publish the post, all hyperlinks become the normal text and unable to show the URLs/ links when I click.

Post count: 22421

Hi,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and purge cdn files if you use it. Then test your links again.
Let us know if you still have trouble with links.
Thank you!

Post count: 3

Hi,

I followed your instructions and it worked after a few tries. When the hyperlink was included in the post, it would automatically become a normal link text. However, it would get back as hyperlink when I posted it again. So it took at least 2-3 times posting back and forth to make it working. Do you have any ideas about this problem? Your advice is highly appreciated.

Thank-you!

Post count: 22421

Hello,

It could be a caching issue. Please check your cache plugin and make sure you only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
We have no reports of such issues until now so I cannot provide a precise answer. Try to only use the tested and recommended plugins and disable everything else: http://screencast.com/t/xQfxlyaIaF3H
If you still have trouble with it you can contact us via email at contact@tagdiv.com and provide login information so we can test it out and maybe figure out why this happens. Also include a link to this topic so we can identify you.

Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.