I cannot delete any element nor import any template from tagDiv Cloud Library

Posted in: Newspaper
Post count: 11
harashima
#371939
Nov 3, 2020 at 10:39 am

I haven’t been able to delete any element or import a new template for a while. The screen would get black when I attempt. Any idea why?

Post count: 18283
Vlad S
#371977
Nov 3, 2020 at 1:24 pm

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.