I can't edit content in column text

Posted in: Newspaper
Post count: 23

Hello!
Until today, I could see my text in the visual tab after I clicked edit content in a ‘column text’ in the TagDiv Composer. Now, I can only see the text if I move to the Text tab. This is really uncomfortable for me as I can work much easier in the Visual tab. I can’t even click on the visual tab.
Here is a screenshot: https://prnt.sc/p2rz9r

Waiting for your answer,

P.S. Already tried to deactivate all plugins and to clear cache.

Post count: 18283

Hello !

Unfortunately this issue comes with the latest Google Chrome update. We are facing this issue too and our developers are doing their best in order to fix this issue !

We are sorry for the inconvenience !

Thank you !

Post count: 5

What is your advice to edit that area?

Post count: 5

I tried to edit via safari, but it is also not working!

Post count: 18283

Hello !

This issue is fixed in the Newspaper 10 Update, Now we are on 10.2 version. Please update your Newspaper Theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Post count: 5

I’m using the latest version. I’ve cleaned the cache, i tried both chrome and safari but i still couldn’t edit the text area. I’ve tried “call to action” instead of column text, it works. You can see the areas at http://cokokuyancokgezen.com/

  • This reply was modified 6 years by SevilMert.
Post count: 35449

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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