I can't import.

Posted in: Newspaper
Post count: 13
swish
#352370
Jun 17, 2020 at 10:55 am

I can’t import.
The selection screen is on the back of the screen and cannot be selected
https://dotup.org/uploda/dotup.org2177099.png

Post count: 18283
Vlad S
#352417
Jun 17, 2020 at 2:20 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 13
swish
#352448
Jun 17, 2020 at 5:30 pm

Is it OK to activate the plugins of Install premium plugins?

Post count: 13
swish
#352449
Jun 17, 2020 at 5:30 pm

Install premium pluginsのプラグインをアクティブ化しても大丈夫ですか？

Post count: 18283
Vlad S
#352541
Jun 18, 2020 at 8:58 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 13
swish
#352704
Jun 19, 2020 at 3:43 am

I sent it to an email. Please respond.

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