I cant remove old license from my theme

Posted in: Newspaper
Post count: 1

I’m experiencing an issue with the Newspaper theme license.

Currently, the theme is associated with an incorrect/previous license, and I’m unable to remove or deactivate it from my website. Because of this, I cannot insert and activate my new valid purchase code.

I have already tried accessing the Theme Panel and managing the license, but there is no option to properly remove the existing one.

Could you please reset or remove the current license associated with my domain so I can activate the correct one?

Post count: 35449

Hi,
If you have a new license key to replace the old one you need to go to Newspaper > System status and click on the reset key button. After that, use the new license key to activate the theme – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, if it is anything related to the theme, let us know and we’ll guide you.
Thank you!

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