I can’t save content with Column text or text with title, https://www.youtube.com/watch?v=q8pwbo_6zFc&feature=youtu.be
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Please check these Screenshots:
System Status ScreenShot:
https://www.awesomescreenshot.com/image/5622120?key=ea1e39fc28cab0e41c2cc02e2b922ef8
Plugin page screenshot:
https://www.awesomescreenshot.com/image/5622118?key=ee8212a8a2ac01f857fda401e3e38789
Theme page screenshot:
https://www.awesomescreenshot.com/image/5622119?key=57f24c57cea39445b3a40452e5fea6ec
Hello !
Our team will gladly try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.
Thank you !
OK, Thank you, Please check your Email, Mine Email ( adilrasheed139@gmail.com )
Hello, Vlad Sir, How are you? I’m still waiting for your reply. Please check the support email.
Hi
We are still waiting for your reply we would like to get our site up and running asap or do we need to get a refund in order to invest in another software, if these issues are unfixable, please advise.
Hello !
We are sorry for the inconvenience ! Our team is a bit crowded at the moment. Now from what I can see my colleague replied to your e-mail.
Thank you !
