I can't save settings

Posted in: Newspaper
Post count: 3

I just moved my wordpress to new server,
well, everything looks good at the beginning, but,
When I do settings, evertime I try to save the settings, it never becomes saved, the loading animation never stops,
how can I fix this? what shoud I do?
thank you…
illustration

Post count: 3

or is it possible to uninstall dan reinstall the theme without loosing my old settings?

Post count: 23312

Hello aderayendra,

Ensure that your system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Notice that all your data is loaded in your database. You will lose the content if you will disable the demo and all of your content has been edited from the dummy content. Otherwise, all of your data is loaded in your database and you do not lose the data/settings.

Thanks for your understanding!

Post count: 3

all my system status is fine,

so you mean I can uninstall the theme, and then install it again, and still get the same setting and result as before uninstalling?

Post count: 23312

Hello aderayendra,

Yes. All the settings should have to be loaded in your database. Also, for each theme update, you should use the FTP way because this is the surest method in this case. If you need more assistance regarding on your save theme settings, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. After this, you should check your dedicated server requirements to be according to our guide here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

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