Hi, when I try to edit the home page I get this error:
Error at rows: 7(models) : 6(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I have not installed any plugins recently nor have I modified the theme. Yesterday I modified the homepage with tagdiv composer tool and it did not throw any error.
Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hello, I’ve the same problem. I followed the guide and
I tried to delete my colum text with shortcode of slider revolution but it seems impossibile to delete!
I delete the shortcode, delete the column and save but When I return on the page I see again the same error message and the shortcode is still there it is nont cancelled.
I tried to delete the slider revolution models but they are still there! How this is possibile?
Any help?
Hi @manu_irreal,
That’s weird. Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Are you shure I can send an email? I’m afraid that my 6 months support is expired. I bought newspaper 1 year ago.
Hello!
Please check this article also from here because it could help you to find a solution for you: https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
The users which has support, they will have priority via email. But, we can take a look if you are not able to find a solution.
Thank you!
