I have problems visualizing the images

Hello Videnciastral,

I have checked your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of these, leave just Visual composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
If you do not have any access to load media in your media library, please make sure that you have set them all the permissions for upload folder in your Cpanel/FTP. Also, check your system status parameters to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, if the problem is still there, please try to make a new clean install from scratch via FTP and check the results.

Thanks for the message!

Hello Videnciastral,

You cannot open a ticket to Visual Composer staff because this type of plugin come bundled with our theme, and it is built-in with our theme. If you want to have access to plugin support, you should buy it, but it is unnecessary this thing. If you have some troubles with this plugin in our theme, please ask them, and we will be glad to help you.

Thanks for your understanding!

Hello videnciastral,

I have inspected your website for many browsers and I did not saw any problems with your images, as you can see here -> https://www.screencast.com/t/hYOjjFRP7 Also, I have checked your website on Safari (MAC) and I noticed that you have some problems with all your images which has strange symbols as you can see here -> https://www.screencast.com/t/kENf1zGB2ZPn If you want to avoid this problem you should rename all your images which have these symbols because the Safari browsers will interpret in other way and your URL will be break and that’s why you bring these errors, sorry!

Thanks for your understanding!

Hello,

Unfortunately it is not possible as the mobile theme will convert your homepage to a predefined one. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!