Since I have entered the world of web pages I have tried a lot of topics but Newspaper is the most complete, but I have a small problem. Since updating to version 7 the menu loads me black in both the web and mobile version and I have tried to fix it but it has been impossible.
Could someone help me?
Thank you very much!
Sorry for the translation;)
Hello Rudy,
I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, regarding on your loading menu bar, right? Firstly is loaded a default font and then will appear your custom font, right? This behavior appears when you have additional customization through custom CSS code and also, you are using the Speed Booster plugin. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hi, Solved !!!!
Currently we have theme 7.0. What is the update? We could send the link
Thank you!!!!
Hello,
Please use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Thank you very much, we know how to do it, but we do not see the latest version of the theme.
A question How can we implement the Parallax function in the articles but in the mobile version? We are afraid to install the plugin
Thank you
If we accept it, but unfortunately this item we buy from another person who used it at the time but then sold us and does not answer our emails. 🙁
What can we do about it? How can we download the update?
Hello,
You will need that envato account though as without it there is no way of updating the theme. You will have to contact the person you bought the theme from and have them provide the account otherwise you have been swindled into buying an illegal copy of the theme. We only sell the theme through envato, not any other third party vendors.
Thank you!
I have not been ripped off, nor is it a pirate theme, the theme is authentic and has been purchased in Envato, only the person who sold it to us is not currently available.
Anyway thanks a lot for your attention.
Hi again, we already have the new update 🙂
Is it fully functional? Are there problems? We like to take care of our site
Hello,
Glad you solved the issue with the account 🙂
Off course it is fully functional. It would be highly unprofessional to release faulty updates. You can update without any concerns. Just make a back-up beforehand though. You can use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!