I receive Internal Server Error when editing with td composer

Posted in: Newspaper
Post count: 2

Hi there,

I am receiving the Internal Server Error https://prnt.sc/sv1zt4 when clicking on any page using td composer, how I’ll manage my pages if we see this error, I have updated to the latest version of the Newspaper theme but still, this occurs.
My website is: https://dailymixx.in/
Please check my system status to resolve this if everything is fine: https://prnt.sc/sv22ga
I need an asap solution so I can build a website shortly and the reason why it’s throwing this error to prevent it in the future.

Thanks

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 2

Hi @vlad-s,

I already provided my system status here: https://prnt.sc/sv22ga
Accomplished all the system requirements to develop the website with Newspaper theme. Also, there is no conflict with any plugin, I already checked by deactivating all the plugins but no fix. There is only TD Composer plugin actuated.
Please check it ASAP to provide a good guide to fix this issue.

Thanks

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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