Image disapaer

Posted in: Newspaper
Post count: 260

Hello

I just installed the new theme version.

There was 2 problems:

1/ All elements in widget I created mixed up. I just put all together like before.

2/ Image on article disappear: http://www.virtualmagie.com/articles/autres/dossiers/open-prediction-references-en-francais/
How could we could do for them to show?

regards

Post count: 22421

Hello,

It seems the class needed for the images is not present on your site. Maybe one of your plugins is not compatible with the current version anymore. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 260

Hello
It seems it is due to WP Rocket cache plugin.
I deactived it and asked them to fix that.
Regards

Post count: 22421

Hello,

The tested and recommended cache plugin to use with our theme is wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

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