Hello,
Could you tell me what to do to make the images reappear on my site?
I never managed to update the theme without destroying my whole site so I’m not sure how to do it.
Thank you in advance for your assistance !
(I just bought 6 months of support, I don’t know if this is where I should make my request)
My website is :https://www.golf-magazine.fr/
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Thanks for your help.
I just saw the question “Image doesn’t load on my website” and the problem must come from my version 8.8.2 of newspaper, which has never changed because when I switch to v.10 my site explodes and I don’t know how to make the transition successfully!
So I just activated the latest version and now i have a blanck page ….. I’m depressed ….
https://www.golf-magazine.fr/
I can’t access the system status page, i have this message :
Sorry, you do not have permission to access this page.
I reinstalled everything and it seems to be working !!!! THANKS !
The site is still very slow and I can’t success to edit the home page, the wheel turns in a loop…
I don’t understand why, when I add define (‘WP_MEMORY_LIMIT’, ’128m’); in wp.config this doesn’t appear in the status system.
Hello !
Please try adding the code that is required in php.ini and .htaccess as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello,
After installing the last version of newspaper, the site was finally completely bugged so I had to reinstall an old backup and the image problem is therefore still there …. Could you tell me what to do, to upgrade to the last version of newspaper without losing my whole site?
Thanks a lot
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
