image element

Posted in: Newspaper
Post count: 32
ElenaHL
#347030
May 18, 2020 at 11:40 am

Good morning
I want use image info box or image with text in my page but when I try to change the default image, appear a popup error
“Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

I have removed the theme and I started from the beginning but the problem is the same

What do I wrong?

Post count: 35449
Calin
#347319
May 19, 2020 at 11:05 am

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Post count: 32
ElenaHL
#347880
May 21, 2020 at 11:58 am

Yes, I have the conflict when I use Visual composer. I have to deactivate the plugin to upload images.

Thank you

Post count: 35449
Calin
#348097
May 22, 2020 at 9:15 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

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