Hi
Since last 6 hours no image is appearing on my website http://www.top10wala.in
I contacted Hosting provider they looked for server side issue but there was none. Then they changed the theme and everything was normal, images were visible. I tried the same thing, changed the theme to default twenty fifteen and was able to view image on front side.
Note: There is no problem in uploading and adding image in post. But on page image is not loading.
Please look into this issue
I disabled all the plugins still issue did not resolve.
Hello top10wala,
I have checked your source page and I saw that you are using some untested plugin which might interact with the theme and cause a lot of unknown issues. Please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please try to disable the lazy load effect if you are using this, from theme panel, like this -> http://screencast.com/t/Z0IsCeGq6 It could be some js errors which create this issue.
If your problem is still there before this, please provide some useful screenshots so I can see the problem.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi
Everything was working fine with same plugins. I did not add or remove any new plugin since last couple of months. I tried disabling all plugins yet the problem remained as it is.
I Diasabled lazy load effect, that only solved half problem. Now I can view images on home page and featured image on post page. Post images are still invisible.
When you said that some untested plugin are causing problem, could you please name few of them. As I mentioned I am using same plugins from last few months and disabling all plugins also did not solve problem.
Now Sidebar is also invisible.
I updated the theme and a new problem surfaced. Issue of images has been resolved.
Please open website http://www.top10wala.in in mobile and desktop. Menu bar is behaving weirdly especially on mobile. First page shows only white space, then whole menu is list form and then article title. On website first main menu shows up in list form then article title.
Sidebar is still invisible.
Desktop view – http://www.screencast.com/t/Sg9rtYHWCB6j
mobile view – http://www.screencast.com/t/yn55aly4
mobile view – http://www.screencast.com/t/spk4ES95M9kc
mobile view – http://www.screencast.com/t/NH7cQSgbp7K6
No Sidebar – http://www.screencast.com/t/DhJRfhOReZ
Check this link http://top10wala.in/top-10-most-popular-hollywood-actor-in-india/
Hello top10wala,
This behaviour appears because perhaps, you are using CDN system. So, to solve this problem, please try to clear all your caches (inclusive CACHE SERVER -> request this to your hosting provider), purge CDN file and test it again and check the results. Until now, we have encountered this problem and all of the customers which were had this issue were solved it by deleting the cache server. Please try to contact your hosting provider and request them to clear the server cache.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Cleared Server cache, That solved only only one problem. Menu bar and site design is back to normal.
Still can’t see sidebar, both on desktop and mobile.
Hello top10wala,
Please ensure that you have added some elements in your sidebar in order to achieve best results. Also, please check your sidebar settings to be valid. For more information about this, please check our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/
Hope this helps and let us know how it goes!
Thanks for your understanding!
