Images do not upload correctly to media gallery

Posted in: Newspaper
Post count: 4

I have last version of Newspaper 9.6.1 and working with any problem.

But from yesterday I have a problem when uploading images to post and/or gallery. I have not installed any plugin or any component so I don not know where from the problem comes. Some image upload but some other don’t. Maximum upload sizde is 8 MB and any image is higher than 3.

I receive this message: “The response is not a valid JSON response”
and if search more detailed:
“wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: tdc_util is not set.
/home/francjp8/public_html/sumarium-co/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
Missing parameter: ‘file’
/home/francjp8/public_html/sumarium-co/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php
Display backtrace”

I have any plugin instaled.

If I deactivate Newspaper Theme and activate another one … images upload correctly. But again appears the problem when activate Newspaper Theme again.

Can you help please? Launching site date was today 🙁

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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