hi, I used Colormag by themegrill a months ago. but there was a problem about structured data so I’ve chosen this theme carefully to prevent any probs from theme that I installed. but a problem occurred which Images in my homepage
(https://meogtwi.com) haven’t shown up or appear slowly. so I’ve checked my SearchConsol first of all. and then I found an error (error code:500 WP-content/theme/Newspaper) and hardly images didn’t index. and then I call my hosting company. they told me this problem maybe occur in theme. how can I solve this problem ? I was trying to solve it myself, but didn’t work and I’m exhausted totally. please tell me how to settle it.
Hello Bale,
I have inspected your website and all the images seem to work as expected, as you can see here -> https://www.screencast.com/t/1Nrv7yq3AJg Where is the problem? Provide some useful screenshots with the error so I can investigate it closer and also, so I can identify it.
Thanks for the message!
the images in pages appear properly. but doesn’t in posts and main page.
so I’ve changed main page now for visitors
and there is another problem image index is very low.
Hello Bale,
I have inspected your website and I saw that your images from your posts get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results.
Thanks for your understanding!
wow… the problem is settled clearly.
the cause of error is in Jetpack as you said.
I really appreciate that! thank you so much.
I wish your company flourish more !
hi, I’ve come here to ask something.
I consider installing Autoptimize plug-in and Smush plug-in both.
can I use them ? I’m afraid of that I mistake again before:)
I appreciate replying me.
Hello Bale,
Unfortunately, please notice that our theme has not been tested with this such a plugin but a lot of our users used it and it seems to work as expected.
Thanks for your understanding!
which plug-in is good to delete cache replace Autoptimize ?
thank you for replying above.
Hello Bale,
Please notice that the Autoptimize plugin has not been tested with our theme and therefore we cannot offer support for it, sorry! Our tested plugin for the cache is WP Super Cache, according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks for your understanding!
