Dear Team,
I have successfully imported the demo as per your tutorial and i am really impressed as its so simple and fast , thank you.
There are following minor bugs and I really appreciate if you can help me to resolve this.
1. I can not see star reviews and buddypress forum , Please see attached image name “issue 1”
2. review stars are missing on blog post – Please check image “issue 2″
3. Review not visible and Share option is showing in the middle of the page , image ” issue 3″
4. Lot of demo images are just not visible on the page/post , i can open it on a new page however it is not loading on the post page, Why is that ? , Pls check image “issue 4”
5. Please check info image for site URL and installed demo information
You can download all the images from below dropbox link
https://www.dropbox.com/sh/ka9mepz7e2a9v2n/AACTsxO1CEMP-hHAPHrvbZ18a?dl=0
Thank you
Hi,
Thank you for your kind words!
1-2. Please check to see if the review option is enable in theme panel -> https://i.imgur.com/sCppMAC.png -> https://forum.tagdiv.com/reviews-2/
Make sure that you have set the star reviews -> https://i.imgur.com/N2seDja.png -> https://i.imgur.com/r2fARwe.jpg -> https://i.imgur.com/tYo4OrH.png
If there is still a problem, please provide me a link to your website.
3-4-5 Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Plugins issue: Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi
I have reinstalled the theme and I can see the reviews now so its solved. I have attached the dropbox image that shows the name of the blog and site.
1. Please check “issue 5” and check the home page , somehow only “share this ” is breaking the home page and its out of line.
2. Please check “issue 9” on any blog page, please can you guide how to remove the ad block from all blog pages?
3. Please check “issue 7” , i want to apply Style 1 to all blogs , Please can you guide how we can do this ?
4. please check “issue 8″ , i have removed all plugins to check but it didnt worked after that , i have manually updated those but it is still showing outdated, Please can you check the issue ?
5. Please check issue 6, which is a home page but i am unable to remove/edit or alter any block after ” Share this button” , i think there is some issue , Pleaes can you look into that as i have removed blocks abvoe share this button so it is working
6. For site name please check image ” SITE NAME”
7. How to add more share option like Email etc. on the blog page
Updated file:
https://www.dropbox.com/sh/ka9mepz7e2a9v2n/AACTsxO1CEMP-hHAPHrvbZ18a?dl=0
Thank you
Hi,
1. Yes, the share is not in the content, this is set with an untested plugin that do not recognize the theme settings, but there are also other errors -> https://i.imgur.com/c4yzRDU.png the images are not loaded, these are encoded in base64.
To align the share buttons you can use a css like this one -> https://i.imgur.com/OF4nphU.png
.page .sd-sharing-enabled {
width: 1064px;
margin: auto;
}
The code need to be set in theme panel> custom code> custom css.
2. These ads are set in Appearance > Widgets in sidebars, you need to look for ad box element -> https://i.imgur.com/dSaq9j0.png -> https://forum.tagdiv.com/custom-ad-spots/ also on homepage these can be set with tagDiv Composer edit the page like this -> https://i.imgur.com/ToxdGUw.jpg and use the right click on the element you want to remove -> https://i.imgur.com/M5hVeIo.jpg
3. This is an individual setting on post -> https://i.imgur.com/78EgZh4.png you can use it when you want to have a different style on some posts, if you want to have the same post style you need to use this option -> https://i.imgur.com/HYjSks9.png on posts and in theme panel you can set the global post style -> https://i.imgur.com/bgFMa2S.png
4. We can check the issue only if you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
5. That is the latest articles section, this one comes from the page template, you have set the Page Builder + Latest Articles + Pagination. You can edit it from inside the page(backend) -> https://i.imgur.com/QncbNRm.png
7. The share options are set in theme panel -> https://i.imgur.com/FsBfI7v.png -> https://forum.tagdiv.com/design-post-pages-using-default-templates/
Hope this will help you!
Thank you!
Dear team
Please can you guide how to change the position of Comment box ? at the moment comment box appears at the bottom of the page on post page but I want to move it to just below the content of the blog , Please guide
Also please allow to update image here as it will be very easy
Hi,
What you need can be done using a single post template from tagDiv Cloud Library, you need to edit the cloud template with tagDiv Composer and drag and drop the element when you want to be -> https://i.imgur.com/jEEjc4V.png
You can check our video tutorial for how to set a single post template -> https://www.youtube.com/watch?v=I1R3j1QYod0 -> https://www.youtube.com/user/tagdiv
Hope this will help you!
Thank you!
Hello Team
Thank you very much for your amazing support. Please can you guide on below points
1. I have enabled the infinite scroll for blog post however it’s not autoloading, Please can you guide on this point, I have already provided my site access via email.
URL: http://amznoffer.com/18cecd068a187662
2. I am unable to change the sidebar for the home page, in the tagDiv editor I am only allowed to change up to half of the page and then half is simply disabled. I have been told that this is coming from the pagination loop module however how I can change the data? I want to modify some modules there and also change Ad box, kindly guide
Image: https://tinyurl.com/rpljo28
3. How to set main URL for the top category
Image: https://tinyurl.com/wvqad3b
4. How to set different URL for the footer buttons.
Image: https://tinyurl.com/tv9lvjz
Thank you
Hi,
1. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide some details and screenshot for the settings you’ve made for infinite scroll.
Also only the colleagues from emails have access to your website.
2. That is the latest articles section, this one comes from the page template, you have set the Page Builder + Latest Articles + Pagination. You can edit it from inside the page(backend) -> https://i.imgur.com/QncbNRm.png also the sidebar -> https://i.imgur.com/scTYQVx.png is made from widgets these are set in appearance>wedges -> https://i.imgur.com/O8ewD4w.png
3. I think that you want to know how to set and change a menu, these can be change from here -> Appearance > menu
Mega menu -> https://forum.tagdiv.com/mega-menu/
Main menu -> https://forum.tagdiv.com/main-menu/
If you want to set your own links add a custom link -> https://i.imgur.com/GKFgQBN.png
4. The menus can be set from here -> https://i.imgur.com/IV8D3PC.png -> https://i.imgur.com/gdkqZz1.png
Hope this will help you!
Thank you!
Dear team.
Please can you kindly help me with mobile menu, I have attached screenshot
1. Menu on the desktop ( this is good and no issues )
2. Menu on the mobile ( this has the problem as it shows some text and doesn’t show any category as it shows on desktop, check other pic )
Image link
https://i.imgur.com/pX2R2IO.png
https://i.imgur.com/zyhvwpT.png
Error : Click here – to use the wp menu builder
Hello @genuinecentre!
It seems you use mobile theme plugin.
For this you need to set up your menu from Newspaper -> Theme panel -> Mobile theme -> Header -> Main menu.
Thank you!
