In TagDiv composer WP Editor not loading. Impossible to write any pages

Posted in: Newspaper
Post count: 10

Good evening,
I have to write some simple pages on Privacy & Cookie, but, but in TagDiv composer – Column Text or Text with title, when I edit the contents, the WP Editor doesn’t work, does not charge.

Post count: 8

Hi there, I am having similar issues. When using the text with title element the edit content feature cannot load. It shows a loading icon (circle) in a blank gray box with the WP Editor text at the top.

I have cleared the cache, made sure WordPress and all of my plugins are updated and tried the WP editor in a incognito google chrome browser. I have looked into the memory and processing speed with godaddy.com. Everything is normal.

Any suggestions would be great! I am not able to edit any content on my pages that are using the text with title element. It seems that the rest of the website elements and features are working properly.

Post count: 30

problem was with me too few hours ago what i have done is one plugin was confliting i have deactivted all plugin and check one by one and find out a solution with that.

Post count: 8

Which plugin was the problem for you?

Post count: 8

I tried deactivating all plugins and checking each one by one. This did not fix the problem for me, unfortunately.

Post count: 10

I did the same but nothing yet

Post count: 27744

Hello,

There was just released a theme update that should fix the reported problems with WordPress 6.0 -> https://i.imgur.com/AXJqh3L.png

Thank you!

Post count: 8
Post count: 8

I replaced my website name with example for privacy purpose.

Post count: 8

Do you think its hosting issue?

Post count: 8

Also I’m not able to create new ticket. I don’t know why.

Post count: 27744

Hello,

Please do a test using only tagDiv plugins, and clear all cache.

Thanks!

Post count: 8

No changes, still same problem

https://prnt.sc/CvFYgCPs4lca

Post count: 8

Are you able to help on this issue?

Same site same php version, same wordpress version. same backup. Site working fine on staging environment but not on live environment? We are using wpengine hosting.

Post count: 8

Hi @Anamaria, Any suggestions?

Post count: 27744
Post count: 6

Anamaria, I also have the same problem, version 11.5.1, tried all the suggestions in this thread but did not solve.

Post count: 27744

Hello,

Please ask your host to help you, maybe on the server are instaled CDN or another plugin for the cache.
Did you test only with tagDiv plugins and did the problem persist?

Thank you!

Post count: 2

Someone please let me know if you have found a solution. I’ve deactivated all non-tagDiv plugins, cleared the cache, ensured I’m meeting all requirements and yet I am having the same problem.

We are needing to create simple pages for contact, privacy and advertising rates, but I can’t do so when using Column or Text With Title. I click Edit Content and get a grey spinning circle.

I’m running:

GoDaddy Managed WordPress (Plans to upgrade once revenue starts flowing.)
Newspaper Theme 11.5.1
Wordpress 6.0
Disabled all non-tagDiv plugins and cleared the cache to test

Post count: 27744

Hi @CommunityJournal,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Post count: 8

I also tried installing plugin again but nothing worked. I found the route cause. When we add this redirect https://prnt.sc/gklaeF5YCgLg in wpengine then editor stops working.

As soon as I remove this redirect, editor starts working fine. Strange thing is that, editor was working fine before even with this redirect.

Redirect was added because, we want to redirect all .html blogspot links in each post to new wordpress links, for each imported posts.

Any suggestion how we can make editor with redirect?

Post count: 27744

Hello,

We can look to see if we can assist you, but we cannot promise that we will discover a 100% efficient solution.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Post count: 2

I uninstalled the tagDiv Composer, as advised, and cleared the cache to no effect.

Currently, as per previously stated advice, the only plugins I’m running are tagDiv Cloud Library, Composer, Newsletter, Opt-In Builder, Social Counter and Standard Pack. I’ve disabled everything else to try and test, yet I’m still not able to use the WP Editor.

I am beginning to wonder if this is a problem with GoDaddy’s service itself?

Post count: 27744

Hello,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Viewing 24 posts - 1 through 24 (of 24 total)
You must be logged in to reply to this topic.