Infinite loading when attempting to use TD Composer

Posted in: Newspaper
Post count: 3
tpepe
#362769
Aug 28, 2020 at 4:00 pm

Hello,

I’m currently experiencing an issue with the TD Composer where it won’t fully load and allow me to edit my site:
TD Composer showing infinite loading icon

Here is a screenshot of the errors showing up in the inspector tool’s console:
Errors being displayed in the console after attempting to load the TD Composer

So far I have checked to see if a plugin was causing this issue, but no new plugins were installed recently. Also, all plugins are currently up-to-date. I’m unsure of how else I can troubleshoot this issue.

Please let me know if any additional information is required.

Thank you.

Post count: 18283
Vlad S
#362918
Aug 31, 2020 at 8:30 am

Hello !

Unfortunately your images are no longer working, can you provide new ones and a link to your website so we can take a look ?

Thank you !

Post count: 3
tpepe
#363488
Sep 3, 2020 at 3:43 pm

Hi Vlad,

I apologize, here is a link to the website:
https://underwritingupdates.usli.com

Please let me know if the following images load properly.

TD Composer Infinite Loading

TD Composer Inspector Console Log

  • This reply was modified 5 years by tpepe. Reason: Edited the source for each image
Post count: 18283
Vlad S
#363575
Sep 4, 2020 at 11:42 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.