Hi. Im using infinite scroll on the single post cloud template and sometimes it’s not loading the articles. So it’s stuck on the loading icon. I tried disabling all plugins but problem stil persist. Caching is enabled by default from hosting provider and I am on a child theme. They disabled Caching but problem is still there. How to fix?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if you made sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
