Instagram Account Connecting Error

Posted in: Newspaper
Post count: 3
easkan
#365499
Sep 18, 2020 at 7:50 am

Hi,
I’m trying to connect my instagram account. When I go to the “Theme Panel” page and click on “Connect Instagram Account”, an Instagram login page shows up. When I log in, I am encountered with a error message that says
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}.

I’ve tried updating but nothing seems to work.

Post count: 35449
Calin
#365578
Sep 18, 2020 at 1:28 pm

Hi easkan,

Please make sure that you are using the last version of Theme, Newspaper v10.3.6.1 and you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/

If you did that and the problem still persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look.
Thank you!

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