Hi guys – looks like something has changed and broken the IG block and social counter. See http://www.deeperblue.com homepage.
Counter: https://monosnap.com/file/PaycV3OspQ0cQBRLWOiiFaQDWId3KS
IG Block: https://monosnap.com/file/vUcCL0WakZCE3rqa1CMS70HOknj2Lt
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. Also please leave the mailchimp in.
Thank you !
Vlad – thanks I’ve sent the info to contact@tagdiv.com
Guys – this continues to only work sporadically. Looks like perhaps some API limits of some sort but it is impossible to debug without some form of logging.
The IG access token has been confirmed in the theme panel and I’ve messaged IG about whitelisting but it doesn’t seem to make a difference.
Seems like we need to be using the new IG API under Facebook, is that what the widgets use?
Hi,
It looks that now the Instagram are displaying.
In most of cases with out the Instagram key -> https://forum.tagdiv.com/instagram-widget/ this element will not work.
Thank you!
Calin – sorry I wasn’t clear. I *do* have the Instagram key added and it still doesn’t work: https://monosnap.com/file/S3MbXl50s4eRYmKfRXyNxygIdYBbSY
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
