Instagram data error ID not set

Posted in: Newspaper
Post count: 40
Alicegreentree
#233550
May 15, 2018 at 3:53 am

I’m getting a message that my instagram ID is not set, but it is set. On footer and also on widgets to display in a blog. I’ve tried everything can’t get it to work.

Post count: 20688
Simion C.
#233636
May 15, 2018 at 1:21 pm

Hi,

So the problem is when placing the Instagram element in a page. Test with a different ID, check if this works
– https://www.screencast.com/t/qONoEuAWYbh
Note that if you use older versions of the theme, it will not work. Instagram made changes to their code. That meant that Instagram elements of the theme stopped working. We provided temporary solutions on the forum
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
The issue was officially fixed in theme update 8.7.3, please check changelog here
– https://themeforest.net/item/newspaper/5489609
– https://www.screencast.com/t/IW6kAlrq

Thanks

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