Instagram data error: Instagram data is not set, plese check the ID

Posted in: Newspaper
Post count: 4
kmaric69
#224754
Mar 22, 2018 at 5:07 pm

Hello,
I get this message when I try to add the Instagram widget to my footer section: Instagram data error: Instagram data is not set, please check the ID

The Instagram ID is correct but it won’t load the posts.

I also looked at the forum for answers and found some links you posted about the issue but I get 404 error when trying to open the link.

Best regards,

Post count: 2
andreiabohn
#224761
Mar 22, 2018 at 5:59 pm

Hi Team,

Starting 4 days ago, we started to have the same issue.

Logged in as admin, on our widget it shows: Instagram data error: Instagram data is not set, plese check the ID

Thankfully for visitors it doesn’t show this error. Only, a blank part.

Please advise what to do.

No updates, no code changes, no config changes have been made.

I’d suspect that instagram changed in a way its API and probably the theme needs an update.

Post count: 2
andreiabohn
#224763
Mar 22, 2018 at 6:05 pm

I just checked the following article and it solved for us:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/

THANK YOU!

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