Hi !
I have an issue with my Instagram Footer on my website https://kekow.fr/ : the images are not showing. It seems my website can find the content of my feed, because the link to the Instagram posts works. I tried disconnect and reconnect my account from the Panel, disconnect all my plugins to see if there was a conflict, clear the cache… Nothing seems to be working. My token is not expired yet and my theme is updated with the latest version.
I am running out of ideas. Any tip would be helpful. Thanks !
Hello !
Please try removing and re-adding the API Key from instagram: https://forum.tagdiv.com/instagram-widget/
Thank you !
Hi,
Thanks for your help. Unfortunately, I already tried removing and re-adding the app from Instagram. The result is the same : my website doesn’t grab the data from my feed 🙁
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
