Instagram image and video dont show

Hi,

Please make sure that you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please replace the current account Instagram with cocacola and see if there are some improvements, if yes, set back your account.

If you can’t resolve, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.

Thank you!