Instagram Settings

Posted in: Newspaper
Post count: 13
swish
#352565
Jun 18, 2020 at 10:13 am

I get this message when I try to insert Instagram in the footer.
↓
Instagram data error: The data could not be retrived using the justinbieber Instagram ID. If you own this account, please connect to it in Theme’s Panel Social Networks > Instagram Account Access Configuration section.

Post count: 35449
Calin
#352648
Jun 18, 2020 at 4:38 pm

Hi,

Make sure that the Instagram is set as in our guide from hare -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Post count: 13
swish
#352705
Jun 19, 2020 at 3:45 am

I used to be able to use other IDs for display, but I wonder if this will not be possible from now on?

Post count: 35449
Calin
#352811
Jun 19, 2020 at 2:18 pm

Hi,

For the moment is still possible if you are using tagDiv Composer and Instagram element -> https://i.imgur.com/hYxGjOj.png

Thank you!

Post count: 13
swish
#352928
Jun 21, 2020 at 4:28 am

If you do not connect to Instagram, it will not be displayed even if you enter the ID. So only Instagram that can log in to the account is displayed? ?

Post count: 35449
Calin
#353091
Jun 22, 2020 at 5:15 pm

Hi swish,

In some case is possible to display the Instagram without connect to account, but these are only few cases, most of users must use the account to can display Instagram feed for to get the Instagram followers.

Thank you for your understating!

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