The Instagram widget doesn’t seem to be working on my site. I’ve double checked to make sure the InstagramId is accurate and that the account is public. I’ve also tested by changing the InstaId to a known public account like google and still nothing shows. Sometimes I’ll get an error, sometimes I won’t. Website is andreian.com and I can provide login creds if needed.
Hello,
Please make sure you update to the latest version (8.7.3) as this issue has already been fixed in the current version. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Please change the Instagram ID to another one and see if any other id works. Test any ID you want besides your own. Id that one works, then switch back to your own ID and see if it will pull the correct info. This should reset the Instagram widget.
Thanks.
Ok, thanks a lot for the advice and quick reply! Now it works fine again.
Hello Bogdan,
I have the same problem.
1) My IG footer is not working
2) The same at the sidebar. I try to use another IG account and everything was OK but as soon as I change to my IG ID it goes to zero followers or the last actualization (9797 and now i’m 10.5k)
I tried putting in capital letters as well…
I appreciated your help!
My web es viajeydescubra.com
Hello,
You did not clear the cache. Now it works fine on your site. Please check again.
Thanks.
Updating to the latest version worked, thank you
