Hi,
WP version: 4.5.2
I just purchased the newspaper 7 theme and installed the cars demo. I kept receiving errors (about 5) while the demo was installing (“tagdiv importer detected an error”). When I hit “OK” the install continued but it seems the demo images didn’t upload correctly. Files are showing in the media gallery but there are no thumbnails which seems to suggest something is wrong. When I manually upload an image all seems fine. In looking at my site I’m not seeing:
– The Cars site logo
– The banner ad default image (alongside the logo)
– Slider images (but the wording is there for each slide)
I tried uninstalling the demo and reinstalling but the same thing happened. I uninstalled and reinstalled the theme but the same thing happened. Not sure what’s going on. I noticed there is a “Patch” directory in the directory with all of the theme files. Am I supposed to do anything with this?
I have screenshots of everything.
Help would be greatly appreciated.
Thanks.
Hello,
Please try to create a fresh install of the theme by using this method: https://forum.tagdiv.com/install-via-ftp/
and then try to install the demo without other plugins installed. Disable all of theme except visual composer, clear cache and reset cdn files.
If you still have issues with the demos, please contact us via email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!
