Intermittent access to the Database even without external access

Posted in: Newspaper
Post count: 3

We are experiencing a very high CPU overload on our server.
We detected that the MySQL database process is running much higher than expected https://www.atribunamt.com.br/a2hosting_cpanel_terminal_CPU_over_banco_de_dados_mariadb_mysql_30-09-23.jpg.

We closed all external access to analyze what could be happening.
To our surprise, the database execution persists in an exacerbated manner, showing an intermittent execution of the database even without external access.
We are currently able to provide access to users, thanks to Cloudflare’s caching resources, but with great difficulty and several operational complications.

I really need help. I have been using TagDiv’s Newspaper theme for many years and have never had to open a ticket on the forum or with TagDiv’s support area.

URL:
atribunamt.com.br

Details:
https://www.atribunamt.com.br/newspaper_tagdiv_status_part_1_30-09-23.jpg
https://www.atribunamt.com.br/newspaper_tagdiv_status_part_2_30-09-23.jpg

Post count: 21065

Hello @aroldomarmo !

Our developers tried to improve it more and more, optimize it as much as they could in every update, and also bring in new features.
First of all, please make sure you have a backup done, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try to run the update of the theme and the TagDiv plugins also.
If you have some custom modifications in the theme files, then better save the code and replace it after every update.

Thank you!

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