Hello,
This message appeared after I edited our headers templates (duplicate the template in default languages, rename, edit, duplicate for translation in 3 additional languages, translate in all languages, save) :
”
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [MY EMAIL ADDRESS] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
”
This is the second time this happen while editing and mostly duplicating and translating our templates. The first time it fixed itself after like 2 days of simply waiting (we can’t do anything on server). But the fact that it happened a second time is VERY annoying.
How can we fix that? Can it come from WPML even if we followed the procedure you share to translate templates?
Best,
Hello!
It shouldn’t happen. Make sure your server is strong enough. Check all these requirements for the theme here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
We have all of these requirements.
I feel there’s an issue with WPML accordingly to what we were doing when the website crashed.
Hello!
Please address the issue to them in order to check and let you know if their plugin is caused the issue.
Thank you!
