Hello,
We completed the development of a website with the newspaper theme, there were no problems reported.
However, since we moved the site from the development domain to the production domain (in the same server configuration) every time the TD Composer page is accessed the Theme Newspaper show the error “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL + Z / CTRL + SHIFT + Z) “. We try the Undo operation and something else, but nothing seems change. The error is still there.
How can we solve that?
Here you can see a screenshot: https://whigdevelop.it/screenerrortagdiv.png
Thank you for your support!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
Thanks for your answer.
I check and all the requirements is satisfied.
I also check our plugin but the problem remains.
Is it possible that is related to the change of main domain of the website? Because when it was under develop the url was new.promarket.org and now the url is http://www.promarket.org. The problem is present only now.
Looking for the problem in your forum I see that maybe is related to image url, but we didn’t found any wrong url in our image.
How can we solve? Thanks again for your help!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
