Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
How it was solved. Need to know. I am also facing same problem.
Copy-pasting Calin’s reply from an earlier topic:
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please notice that we do not recommend to use WP Bakery with tagDiv Cloud Library, if you want to use cloud templates, please deactivate it.
The other scenario could be of a plugin conflict. I disabled all plugins apart from “Tested Plugins”, by the way, tested plugins can be found in Newspaper->Plugins(https://www.yourwebsite.com/wp-admin/admin.php?page=td_theme_support). I tried enabling Untested Plugins one by one and then checking the Cloud Templates->Add New(https://prnt.sc/q4li14). By this testing, I could find the plugin which caused this error. Now the culprit untested plugin was not a new install, but after the recent updates to it, this “Invalid reply from server endpoint error” started throwing up in Cloud Templates. So, that’s how I solved it.
Hello everybody. I got the same problem and I resolved this issue very easily. let me share my experience with you so that you can resolve on your own.
Step 1: talk to your hosting provider
Step 2: Send him this requirement to configure your WordPress php accordingly.
php.ini memory limit: 40MB (recommended: 96M)
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
upload_max_filesize = 50M
I am sure this help you and save you from stress.
Regards
Yasir
from Pakistan