ios slider problem

Posted in: Newspaper
Post count: 84

Hello

When resize browser (firefox,safari) IOS slider (slider 2 column) gets WIDTH:0px HEIGHT:0px as a result, second slide not display

  • This topic was modified 9 years by ihora.
Post count: 22421

Hello,

This is not a default theme setting. It could be grabbing the css from a plugin or a third party tool. Our ios slider works just fine on every device:
http://demo.tagdiv.com/newspaper/ios-slider/

Thank you!

Post count: 84

Hello

I captured video with the bug in firefox / resize.

Also in mac / safari not seemed from the second slider onwards.

https://www.zipshare.com/download/eyJhcmNoaXZlSWQiOiIwZDQ0OTM0MS1hYjg3LTRjYjktYmQ1Ni1hOGIyNjVhZTg4ZjAiLCJlbWFpbCI6ImtfcGF2bGlkaXNAeXBhaXRocm9zLmdyIn0=

*Windows 10

*Firefox 50.1.0 without plugins
*The video opens with firefox

  • This reply was modified 9 years by ihora.
Post count: 22421

Hello,

Thanks for sharing this. I have checked into this and there seems to be an issue causing this. I added it to our list for future updates.
As a quick fix, you can add this code in the theme panel-> custom css box:

.td_block_slide .td_module_slide, .td_block_slide .td-slider{
width:100%!important
}

Thank you!

Post count: 84
Post count: 22421

Hi,

Yes it seems to be a js error affecting the ios slider. Unfortunately css will not fix it. sorry. You will have to wait until the development team can take a look and provide a fix for the element.

Sorry for the inconvenience.

Post count: 84

Thanks.

I am waiting for your reply.

Post count: 84

Do you have any information about our problem?

Post count: 22421

Hello,

Please update the theme to the latest version using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and makje sure youy only use the tested and recommended plugins. The issue should not be there anymore.
Let us know how it goes.

Thank you!

Post count: 84

Hello

the problem remains

you can see it here

test in version 7.7 + disable plugins

Post count: 23312

Hello ihora,

Furthermore, investigation, this type of issue cannot be fixed because the js for FireFox Mobile is too sensible and unfortunately, did not find any reliable solution for remediation, sorry!

Sorry for the inconvenience and thank you for your understanding!

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