Issue on tablets

Posted in: Newspaper
Post count: 312

Hi,

so I’m facing a problem on tablets, I want the desktop version for tablets visitors. And it shows a weird amp version when I go to my homepage, sometimes articles pages are using desktop version sometimes weird amp version.. and I don’t understand why. I now use wp super cache with after following your tutorial, I only use autoptimize but many people on this forum use it and haven’t got problems. I deactivated Agregate JS, because I thought my problem came from here, but I can say now, it’s not..

screenshot has been taken from a samsung tablet

https://imgur.com/a/JvuRKld

I want you to find this problem asap please, that’s make me really nervous.. I’m wasting my time..

I will send you my login by email and link of this topic !

kind regards

Post count: 35449

Hi,

Usually this is a cache problem, please deactivate all cache and all should look normal.
Usually we recommend WP Super Cache Plugin installation: ->https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Post count: 312

I am using Cloudflare + wp super chache + autoptimize

Cloudflare and wp super cache are configured as you recommend in your tutorials.

So what is the problem ?

Post count: 35449

Hi,

Please deactivate the autoptimize plugin and try again, if the problem persist, please deactivate the wp super cache and activate autoptimize and try again.

Let me know the results!
Thank you!

Post count: 312

I deactivated autoptimize, cleared cache, and the problem was still here.. then I deactivated wp super cache.. For the moment the problem is fixed..I don’t understand…because I have same config than your tutorial

Post count: 312

I just have discovered AMP pages are already cached by default .. Do I really need to activate mobile cache with WP super cache ? Maybe my problem is coming from a incompatibility with mobile cache from wp super cache and amp default cache ? no ?

Post count: 312

Yep I need it.. If I deactivate mobile cache, it’s mobile them wich are deployed..not amp.. I face a huge problem.. Could you check my .htaccess and functions.php Child theme, I added some codes..maybe one of them is the problem ? no ?

  • This reply was modified 6 years by gumball44.
Post count: 312

is this kind of code can help me, for sure if we adapt to newspaper ? in order to force desktop on tablets

function no_meta_viewport() {
return false;
}
add_filter( 'ocean_meta_viewport', 'no_meta_viewport' );

thank you

  • This reply was modified 6 years by gumball44.
Post count: 35449

Hi,

We’ve made some more checks and is look that after the last updates there is a problem with the mobile cache, this is apply on table, our developers will try to fix this problem as soon as possible, sorry for the inconvenience!

Thank you for your understanding!

Post count: 312

Thank you ! So I wasn’t crasy.. 🙂

Post count: 312

When is the problem going to be fixed ?

Post count: 35449

Hi,

I’m not very sure, this problem depend on our developers, but this problem should be fix in the coming update.

Thank you for your understanding!

Post count: 312

Thank you,

Merry Xmas Calin

Viewing 13 posts - 1 through 13 (of 13 total)
The forum ‘Newspaper’ is closed to new topics and replies.