Posted in: Newspaper
Post count: 5
Mar 26, 2024 at 2:17 pm
Hello,
I have just purchased the newspaper templte and i have purchase licence.
Once i want to activate the theme, i enter the licence key and email, and i have the page showing that my theme is registred. then when i go back and enter again, it says that the them is NOT registred. please help with that.
Post count: 27744
Mar 26, 2024 at 2:24 pm
Hello,
This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Post count: 5
Mar 26, 2024 at 2:33 pm
Hello, I have cleared the cache and i still have the issue.
Thanks for your support
Post count: 27744
Mar 26, 2024 at 2:35 pm
Hi,
Did you check if you have a file called object cache?
Thank you!
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