Hello,
When I create column text in the Newspaper theme and want to edit it, it never opens. It keeps me waiting all the time.
You can watch the video about this from the link below:
https://drive.google.com/file/d/1GxriPo2lSL0gEw6p7vW_zduqXTz7CHFz/view?usp=sharing
I tried turning off all plugins, but the problem was still there. Both the theme itself is installed and Child Theme is installed. Child Theme is active.
I want only the Newspaper 12 theme installed, not the Child Theme.
Please request your guidance on this issue.
Thank you!
Hi,
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!
Hi, I have two problems with the Newspaper 12 theme, which I reported. The first problem is “Issue with Editing Column Text in the Newspaper Theme: Endless Waiting,” and the second problem is “The new page design uses Newspaper Cloud. When all plugins are disabled, only this section can be opened. Otherwise, it does not open and gives the attached error.” https://imgur.com/a/DFNArtX
I need you to solve these two problems because I have tried, and I have not been able to solve them. I am willing to give you access to WordPress. Please let me know where I can send you the credentials so that you can access WordPress. Thank you so much.
Hi,
We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
I have the same problem. Please help me. Thank you
Hi,
Have you tried the above steps to inspect the console?
Thank you!
Good morning, I have now managed to open the editor. However, the content is not saved. The wheel keeps running and running. The changes on the page are not saved. This affects everything that can be changed on the page. What do I have to do?
Hi,
Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Thank you!
Hi,
Please go to the tab Network and select the error to see what caused the issue -> https://i.imgur.com/iuERxgt.png
Thank you!
Hi,
Select the error and after you will see the preview tab and will see the error https://i.imgur.com/g7kpnOM.png
Thank you!
i have this screen…. found not the admin-ajax
Hello,
I would like to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.
Thank you!
Thank you. Email is sent to you.
I just noticed that there is an error with the license. I entered this and it was accepted. Please take a look. Thanks. It’s just about the domain dorfschaft-benz.de on which the license is supposed to run.
Hello, thank you very much! Permalinks and Cache so simple 🙄
Hi,
I’m glad that my colleagues could help you.
Have a great day!
