Issue with Facebook account connecting

Posted in: Newspaper
Post count: 49

Hello
There’s a problem with Facebook & Instagram account connection to Newspaper. When I try to connect my Facebook account and give every permissions that were asked, I receive error:
“Error connecting facebook account –

Could not find Business Profile
It looks like this Facebook Account is not currently connected to an Instagram/Facebook Business profile or theme’s application has not been authorized to access data for any of the Instagram/Facebook Pages managed by this this Facebook Account.”

Post count: 21065

Hello!

You should have a business page assigned to your account in order to connect it to the theme panel. https://forum.tagdiv.com/instagram-widget/

Thank you!

Post count: 49

Bettina, but I already have business page assigned to my Facebook account. The connection just doesn’t work properly. Please check it by yourself.

Post count: 21065

Hello!

I will add this issue to our investigation list.

Thank you for your feedback!

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