Hi team
I have experienced an issue with displaying the header logo in the header menu properly on mobile responsive.
Preview mode (what i expect): https://finkab.com/img/screen2.png
Live mode (what i actually see on mobile): https://finkab.com/img/screen1.jpeg
My site: https://www.visualfinance.co
This problem only exists on the frontpage of my site, and it works perfectly fine on other pages.
Note that I have disabled AMP or tagdiv mobile themes. Thanks a lot.
Hello,
Did you create a mobile page? If yes, and you don’t want to use it, then please make sure the setting is set on “No mobile page” => https://www.screencast.com/t/GFTcAYgWY clear all cache and see after the result.
Thank you!
Hi, I haven’t created any mobile page on the Front page and clear all cache, but still the logo doesn’t appear properly on the mobile responsive. Please see following:
https://finkab.com/img/screen3.png
https://finkab.com/img/screen4.png
Thanks.
Hello,
I just checked your website, and now the logo looks well => https://www.screencast.com/t/4fDrptbc2QnC -> https://www.screencast.com/t/iYj6mNGey
Thank you!
Perfect, thanks a lot
Hi, I’m still intermittently having this logo display problem on mobile responsive (on my main page only). Any “delete cache” plugin that you would recommend me to use? Thanks.
Website: https://visualfinance.co/
Hello,
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please ask your host if it has a cache plugin installed.
Let me know the results!
Thank you!
Thanks, I have installed WP Super Cache plugin and use the same settings as the tutorial, however it doesn’t seem to solve the problem. Any idea or suggestions?
Thanks.
Hi,
Did you ask the host about the cache plugin?
Also, please do a test using only tagDiv plugins and please make sure to clear your cache.
Thank you!
Hi, I have tried the following:
1. Disabled all WP plugins except tagDiv and WP Super Cache
2. Contacted host to clear cache
3. Cleared cache from WP Super Cache
4. Cleared browser cache of my mobile phone
However, the problem still exists. Note that the logo on the other pages of my website works perfectly fine. Problem only exists on my front page.
Hello,
That’s weird! We need to take a look, so please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
