Issue with TagDiv Composer

Posted in: Newspaper
Post count: 1
emosaveen
#381904
Jan 6, 2021 at 5:24 pm

In My local setup everything is fine, but when i used it on live website,
tagDiv Composer doesn’t work…
when i open tagdiv composer it has no functions please see this image: https://ibb.co/rQnLW6K

  • This topic was modified 5 years by emosaveen.
Post count: 27744
Anamaria
#381973
Jan 7, 2021 at 9:20 am

Hello,

Please check if you use the last WordPress 5.6 version with a last theme version Newspaper 10.3.9.1 and check to see if the problem persists.
If you have the last version a the theme and WordPress, you will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, you can try and remove and re-install the tagDiv Composer plugin.

If it is an old theme version, before to update, make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
What I suggest is to try this on staging or sub-domain to not affect the live website and after the update is stabilized you can change it on the live website.

Let me know about your results!

Thank you!

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