Hi – We’re working on a site currently in staging and have started to notice a few issues, hoping you can help:
– When editing a page with tagDiv Composer, none of the right-click features are working when selecting blocks or other elements. We’re unable to save elements as templates to move to other pages.
– Some pages will not open with tagDiv Composer (spinning circle), only with Classic Editor or Block Editor. It seems as though once a cloud template is imported, edited and saved, it’s no longer able to be edited.The PHP errors in console seem to point to td-cloud-library and td-composer but I don’t know what they mean. These pages include:
https://swankyretreats.dreamhosters.com/swankyretreats/
https://swankyretreats.dreamhosters.com/homepage/
https://swankyretreats.dreamhosters.com/demo-flex/
PHP Errors:
Warning
Undefined array key “tdbTemplateType”
+
1. wp-content/plugins/td-cloud-library/includes/tdb_functions.php:1346
1
Plugin: td-cloud-library
Warning
Undefined array key “td_action”
+
1. wp-content/plugins/td-composer/css-live/css-live.php:30
1
Plugin: td-composer
– It looks like certain External Shortcodes are missing from the list, including Posts Loop. Wondering how to add them so we can use?
– Are we able to save elements/blocks with settings on this site, then export and import to production site?
– It doesn’t look like we have access to all of the available Cloud Templates when we select Cloud Templates > All Templates > Add New, we get varying numbers below the “All” tab. We’re currently seeing 1220 but when we select one to preview and we end up at https://cloud.tagdiv.com/ we can see that there are 2418 available, but they don’t all show up for us. Wondering why that might be? Is it filtering out those which may not be compatible with the demo we have loaded?
– When editing a Cloud Template footer, we’re seeing these messages: “Error at rows: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” We installed jQuery Migrate Helper as suggested in one of the forum posts, which didn’t fix anything but provided these messages:
Logged Deprecations:
Time
Notice
Plugin or theme
File location
Triggered on page
2024-02-23 07:31:13
jQuery.fn.load() is deprecated
Plugin: tagDiv Composer
https://swankyretreats.dreamhosters.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
https://swankyretreats.dreamhosters.com/swankyretreats/
2024-02-23 07:31:20
jQuery.fn.load() is deprecated
Plugin: tagDiv Cloud Library
https://swankyretreats.dreamhosters.com/wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js
https://swankyretreats.dreamhosters.com/swankyretreats/
Lastly, I’m wondering why many of the forum posts are titled “Newspaper” and are not visible to us, even when logged in?When searching for answers to some of the above, it seemed like others may have had the same trouble and had them resolved but we couldn’t access the replies.
These may all be related but we’ve been struggling to fix. Any feedback, suggestions or assistance with any of this would be appreciated! – Ray
Hi,
I just checked the provide links and I see that you are using a theme version from 2019 and this can be the main reason, this will no longer be compatible with the latest WordPress and plugins versions, so what I can recommend is to make a full backup for the website and update the theme – How to Update the Newspaper Theme
Thank you!
