Hello,
I’m trying to set up a top page with different grids.
While doing so, I stumbled upon a few design issues – they are visible here:
The page starts off with one block containing a title and then with Big Grid 1, followed by Big Grid 5.
So far, I noticed the following:
1) The right tiles in Big Grid 1 (the one at the top) are shown below the large grid on the left – I solved that by setting padding to 0 left and right
2) There was a grey thick border right of the images – I solved this (for now) by stretching the image to 100%
3) Big Grid 1 is now (maybe because of the measure to solve issue 1)) short then Big Grid 5
4) The two slides further below have a grey border on the right.
Can you point me to what I’m doing wrong here — for example why Big Grid 1 breaks, but also how to make them the same length?
Thanks in advance
Tabibito
Hi,
For the grey border on images, please disable Jetpack Photon feature as the theme works based on the same system (creates and serves/uses thumbnails for each uploaded image). We don’t recommend using that photon module as it tends to create issues sometimes so we suggest you disable it. Or if you use CDN try to disable it.
All the issues related to the thumbs on Big Grid or other blocks/modules should be solved if you disable this feature and regenerate thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thanks!
Hi Alin,
Thanks. I followed your advise, disabled Photon and also removed our CDN.
I also removed the custom CSS I used to fix the issue. Also regenerated all thumbnails.
To no avail. The grey border persists (it looks even worse now) and the top grid is broken.
What am I missing? I’m using the system out-of-the-box!
Best regards,
Hi,
It seems that the thumbnails are not generated, please check if you have GD Library installed, wordpress requires it for cropping. You can see it in your Cpanel. If not, contact your hosting provider. Also that you have writing permissions on /wp-content/uploads and also check your /uploads folder and see if the thumbs are created. Then try to regenerate again your thumbnails, you could try also the Force Regenerate plugin.
Regarding the Grid issue – http://screencast.com/t/4xF3c9fSt please switch to the main theme and see if you still have this issue. If this solve your issue you will have to update the child theme as you use old version. You can find it in the /code folder from theme files that you download from themeforest – https://forum.tagdiv.com/whats-included/
Thanks!
Hi Alin,
Thanks for that.
It appeared to be a mixture of both — regenerating thumbnails said everything is ok were in fact it wasn’t as php-gd was installed but not recognised by Nginx. The grid issue was indeed caused by an old child theme version.
Thanks a lot for your quick help!
