Hello,
I have encountered some issues regarding the Newspaper theme.
1. The download link in Themeforest.net points to version 8.6. The same applies to the bundle download which also contains previous versions of the TagDiv plugins. I downloaded the bundle file and installed the Multi Purpose plugin just to find out that I installed version 2.0 instead of a version higher than 2.10 which was already installed. As a result, I get an error message when loading the website. Also, after uploading the Newspaper folder from the said link, in system status I see that I have version 8.6 installed and that version 8.7.2 is available. Clicking on the link I am transferred to Themeforest.net
2. When trying to load our website through a mobile browser I get an error message regarding the Multi Purpose plugin (that was happening even with Multi Purpose v. 2.10)
3. When loading our website in a tablet and a drop down menu opens in front of another menu item, this menu item appears inside the drop down menu. Please see screenshot here: http://lwstaff.com/menu_pic.jpg
4. Top menu does not show as a burger menu in tablets and mobiles.
5. Thumbnails of posts created after the installation of Newspaper theme appear in low resolution but thumbnails of older posts before Newspaper appear normally. Retina option is enabled in all types of images.
I need your attention please.
Thank you,
Nick
Hi,
1. That is not possible, only the latest version of the theme is always available for download. Currently the theme is version 8.7.2
– https://www.screencast.com/t/vZxmaVDCzi
The tagDiv composer is now version 2.1 and the multi-purpose plugin us version 2.0
– https://www.screencast.com/t/ZTOZhw6Io
Please download the latest theme package and install it, the most recommended method to update themes is by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
2. Update all the theme plugins after updating the theme. Let us know if there still is a problem and what exactly the error is.
3. Provide a link to your website and we will inspect this issue. I have tested simple drop-down menus, there are no issues with them. Check the live theme demo Homepages menu (latest theme version is installed in demo)
– https://demo.tagdiv.com/newspaper/
That could be caused by a third party plugin, you could try as a quick test to deactivate them all and check the results.
4. We will inspect this if you could provide a link to your website. It could be a combination of colors in the theme panel, so the icon is not visible
– https://www.screencast.com/t/QzU7fftvU
Or it could be some other issue.
5. There were no changes in the theme regarding the thumbnail creation. These are created the same as before. If the images you use are of quality, the thumbnails will be as well. Unless you have a form of image compression/optimization or quality filter added by you or provided by the server.
Thank you!
Hello again,
Please disregard #1, it was my mistake. Newspaper folder was wrongly
uploaded through FTP inside the existing Newspaper folder. Fixed it now and
it works flawlessly.
All plugins are updated – Link to website: http://www.lwstaff.com
Mobiles only show one burger menu – the main menu, not the top menu. Please
check http://www.lwstaff.com with a mobile.
As for the thumbnails, again please visit http://www.lwstaff.com and check “From
Steve’s Desk” and “Scheduled On Line Events” categories. It is obvious that
there is an imbalance regarding the thumbnails. Both categories are blog2
layout and autofeed. The “Scheduled On Line Events” posts are created
before the installation of Newspaper. Please check thumbnail creation
because the “Entraining Light” post has the same featured image dimensions
(1920×1080) as “5 Words in Time” yet the thumbnail appears smaller and
blurred. And this happened today when I removed the featured image and set
it up again after updating the post. To me this means that there is a
problem when generating thumbnails.
I have deactivated all plugins except TagDiv Composer but nothing changed.
So, main problems are:
1. Mobiles don’t show the top menu
2. Thumbnails in posts after Newspaper installation appear smaller and
blurred.
Looking forward for your reply.
Nick
The top menu is not displayed on mobile, it is not supposed to display. It could be made to appear when the mobile theme plugin is not active, if absolutely needed. It would require a code like the following in this case
– https://www.screencast.com/t/kIe6BhRbVTJ
This code can to be entered in Theme panel->Custom CSS section
@media (max-width: 767px){
.td-header-top-menu-full {
display: block!important;
}
.td-header-sp-top-menu {
display:block!important;
text-align:center;
}}
Regarding the thumbnails, when stretching the rows with content the thumbnails will be stretched as well. That is why they appear like that. You can use Full big grids which use larger thumbnails
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
Or try experimenting with the new flex block in which you can select thumbnail size
– https://demo.tagdiv.com/newspaper/flex-block/
– https://www.screencast.com/t/KC4BVGaq
Thanks
