Hi to all,
I have newspaper 9. When I go to install some themes and with contents and I click on “Edit with Tag div composer”, it doens’t load the preview I have a white sheet on the right and the menu on the left but I can’t do anything. I have this problem for example with the theme Lifestyle blog and wine aroma, for example. I don’t have this problem if I install the theme “Default demo”.
Hello,
The latest version theme is 11.5.1.
Please let me know what WordPress you have.
Considering that there is a big difference between the versions, I recommend you have a full backup of all files and databases -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Also, if possible disable extra plugins during the theme update to avoid any problems that may arise.
Unfortunately, there are also situations where the update does not work properly (due to certain extra plugins that are active, certain restrictions, and server settings), so, please deactivated all extra plugins (if you have WordFence, you need to use the WordFence Assistant to remove it).
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
