http://www.doogle.com
Couple questions:
– I’ve installed the Newpaper and it worked :- ) I’ve not touched it for a couple of weeks (been busy) but now I get a repeat of the main menu down the page and the rest of the page after it. How do I remove the second (unwanted / repeat) menu?
– Is this forum the best way to raise a case / ticket? I thought a ‘Chat’ widget or similar might be quicker?
NB: Access is provided to the site based on a previous ticket.
Thanks
Andy
Hello Andy!
Edit the page with the TagDiv Composer and delete the unwanted elements.
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Thank you!
I’ve gone into the tagDiv editor for the home page which shows both menus. I’ve I select the one I don’t want and turn it off (as shown) then both menus still appear even after saving it. Hmmmn.
[sorry – don’t think I can load images]
Any help with this appreciated. I asked a WordPress expert and he said (since I’d not touched the website config) that the problem was the theme. I can uninstall the tagDiv newspaper theme (here) but it wouldn’t explain why I’m getting 2 menus appearling. I’ve also tried going: Appearance | Themes | Menus – as shown below, but I can’t see any additional menus to remove, only the second one which keeps appearing.
Hello Andy!
There is actually a recycle bin basket for every element https://www.screencast.com/t/wFYdqgpo6pT
or drag-drop the entire row: https://www.screencast.com/t/pxuOzYIIpcG
Actually, that on/off toggle is not for hiding or deleting elements. If you hover over that toggle, you can see more info about it: https://prnt.sc/u9J5LU04xkXn
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Thanks for the crash-course in sharing screen-grabs. If you take a quick look at doogle.com you’ll see the main menu (Home | Football | Formula 1 etc) appears twice (i.e at the top of the screen and then half way down. If I click on a link (for example Football) then I don’t get a menu at all. I’m happy to play around – but since I didn’t touch anything then I’m not sure how it happened.
[Update1]: I made Newspaper inactive – then re-activated it and it comes out with a load of code all over the screen: https://www.screencast.com/t/GWHVgcprer
[un-install Newspaper] – got a bit stuck on this one. I can ‘Uninstal Pro-Sports’ https://www.screencast.com/t/3qWjcJeR2Db . . . tbc
. . . so I’ve just re-installed Sports Pro theme and it appears to be working (www.doogle.com – only one menu). Last time it went wrong after about a week of me not touching anything. I’ll learn my way around the template but I’m not sure what to do if (for example), I get the site all working fine and it goes wrong again. Any help appreciated.
Thanks
Hello Andy!
A code in your frontend is appearing only when you have a plugin uninstalled and it should be installed, so instead of the code, it will display the element from that plugin.
Make sure you have the latest update of the theme and plugins too. Check if all the necessary tagdiv plugins are active in the Newspaper -> Plugins. Install the Standard Pack plugin if you use the default templates.
Check all the time for these things, and you won’t have any issues.
Thank you!
