Hello,
I have updated theme but now I got error blank page when I activated js_composer.
And I got error log like this
[10-Nov-2016 04:43:40 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/muanxgxxx/public_html/wp-content/plugins/js_composer/include/classes/settings/class-vc-settings.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/muanxgxxx/public_html/wp-content/plugins/js_composer/js_composer.php on line 764
Please advise how to fix?
Thank you very much.
Ich S.
Hello soithong,
Make sure if you are suing the latest version of the theme and only the version of Visual Composer which come bundled with the theme packet. I recommend you doing a new clean install from scratch and install only required plugins, clear all your caches and check the results. You should update the theme and the plugins only via FTP because this is the surest method in this regard in order to bring best results. For more information in this regard, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Notice that the Visual Composer is fully tested and compatible with the theme and until now we do not have any bad reports in this regard.
Hope this helps and let us know how it goes!
Thanks for the message!
I will back to do a clean upgrade now.
I will back to let you know soon.
thanks
ich s
Hello Catalin,
Good news now I did a clean update both theme and plugins and I could activate js_composer without 500 code of error.
But now my website is no images show but only text be displayed, please see http://www.lokbaimai.com .
Please advise with thanks
Ich S.
Hi,
Please disable all your plugins except Visual Composer, clear all the caches and check again if the issue is still there. Also disable any css/js minifications and purge your files if you use CDN.
Let us know how it goes and if the issue persist please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look. Paste a link to this topic so we can identify you.
Thanks!
Hello Alin
I have disable all plugins but it still not show all images.
I sent you an email to contact@tagdiv.com about my login. Please advise with thanks.
Best regards,
Ich S.
Replied via email! Please reply there.
Thank you.
I will reply you my ftp.
I sent you email my ftp
Replied via email! Please don’t post a reply in both places!
Dear Alin
Thanks so much to resolve my issue.
Please let me know what is the main error of my issue.
Best regards,
Ich S
Replied via email! Please reply there!
