Hello, when i try to create a new page, without tavDIV editor, but with Gutemberg editor, i receive “la risposta non è una risposta JSON valida” Error.
If I try to go to tagDIV editor i have another error: “Error at rows: 1(models) : 9(dom). The model does not match the Current state has involved an issue. You could try an UNDO operation (CTRL+Z/CTRL+SHIFT+Z)”.
I solve this issue to come back to page list and i change status of automatic draft WordPress created from draft to publish and than i can edit page with tagDIV.
I need to solve this issue because i can’t for every page of website continue to have error, come back, change status, and start to make my changes. Can you help me?
I have screenshot or video, but i can’t upload it into my topic. is it possibile?
Hello !
You can upload pictures here: https://www.screencast.com/t/U3Tc3gIfOcBc As for the video you will have to upload it and provide us a link to it.
Thank you !
Hello !
You can upload pictures here: https://www.screencast.com/t/U3Tc3gIfOcBc As for the video you will have to upload it and provide us a link to it.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I try but same error!
I have activate into wordpress only tagDiv plugin but continue to have same error message.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that due to the high amount of support requests anwers can be delayed up to 48hrs !
Thank you !
